Services — Virtual PBX
For a complete list of features provided by our IP PVX services, see the white paper "Business Class Virtual PBX Services and Solutions" (Adobe Acrobat Reader required).
Maintain all the same functionality of your old PBX or key system, without having to maintain the equipment. Upgrade to the future with productivity-enhancing tools that will change the way you communicate.
Our services include over 100 features, amongst them:
- Multi-tier Auto Attendant with IVR menus: Automatically process incoming calls received by a single phone number and distribute them to a group of users. MORE
- Voice mail to e-mail: have calls forwarded to your voicemail when you are not available and later listen to your voice messages via e-mail.
- Remote Office, Conditional Forwarding, and Mobility features. MORE
- Reception Console (carrier-class IP telephony attendant console): for use by “front-of-house” receptionists, who screen inbound calls and direct them via a web browser to the correct party anywhere in the world.
- Call Management, Authorization, and Accounting codes: Users can self-manage services and administrators authorize users and features via our easy to navigate web control panel. No technicians required to come and program the PBX when a change occurs.
- Outlook/Explorer Toolbar: No need to dial codes or log into web sites to set your personal services—just point and click. MORE
- Call Center functionality: Business agents can receive incoming calls from a central phone number. MORE
Even if your customers do not want full group or PBX features, they will still obtain a feature rich communications voice service.
Find out more about our voice services. Contact us today for more information on how your organization can offer internet telephony to its customers.